Return

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You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 7.25 per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at order@cocosebas.nl. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.

Temperature sensitive products
Chocolate is very sensitive to temperature fluctuations. We ship the products with the utmost care, but will delay shipment at temperatures above 25ºc. In that case we will of course inform you in good time and you can cancel the order if desired. After delivery, we advise you to store the chocolate at a constant temperature between 15º and 20ºC.